Owner: Edison Ans
Company Name: Edison Clothing

This website is owned and operated by Edison Ans. If you have any questions about our shipping and delivery services, please contact us at +447412555872 or care@edisonjacket.com

At Edison Jacket, we are committed to providing quality products and reliable delivery services. Many of our products are offered on a pre-sale or made-to-order basis. Rather than keeping every style in stock, we often create items using fresh materials after an order is placed. This approach allows us to focus on product quality and craftsmanship.

Some popular styles may be available from our warehouses in London, United Kingdom, and Chicago, United States, while other items are produced after customers place their orders.

1. Order Processing and Production

Made-to-order products generally require 2–3 business days for production and preparation before shipment. Processing times may vary depending on product availability, order volume, and the complexity of the item.

Pre-sale products may follow a different fulfillment schedule, which will be communicated where applicable.

2. Shipping Methods and Delivery Times

We offer two shipping options to accommodate different customer needs:

Economy Shipping – $20

• Shipping fee: $20 per order, unless otherwise stated at checkout.

• Estimated delivery time: approximately 10–20 business days, including production and transit where applicable.

• Suitable for customers who prefer a more economical shipping option.

Expedited Shipping – $45

• Shipping fee: $45 per order, unless otherwise stated at checkout.

• Estimated delivery time: approximately 5–10 business days, including production and transit where applicable.

• Designed for customers who prefer a faster delivery service.

Delivery estimates are not guaranteed and may vary depending on the destination, courier availability, customs clearance, public holidays, and other circumstances beyond our control. Expedited shipping prioritizes transportation speed where available; it does not necessarily shorten the production time for made-to-order items.

3. Shipping Carriers

Depending on the destination and service selected, we may use established shipping providers such as FedEx, DHL, SkyNet, Royal Mail, and other suitable postal or courier services.

The carrier used for an order may vary based on the destination, shipping method, and operational availability.

4. Shipping Charges

Shipping fees are displayed during checkout or communicated before an order is finalized.

• Economy Shipping: $20.

• Expedited Shipping: $45.

Unless otherwise specified, these charges apply per order. If different shipping charges apply to a particular destination or product, the applicable amount will be communicated before purchase.

5. International Shipping, Customs Duties, and Taxes

We ship internationally where delivery services are available. International orders may be subject to import duties, customs charges, taxes, or other fees imposed by the destination country.

Unless explicitly stated otherwise at checkout, these charges are not included in the product price or shipping fee and may be payable by the buyer.

Customers are encouraged to check their local customs regulations before placing an international order. Customs inspections or delays may affect the estimated delivery time.

6. Tracking Information

Once your order has been dispatched, we will provide tracking information when it is available. Please allow time for the carrier's tracking system to update after shipment.

If your tracking information does not update for an extended period or your order has not arrived within the estimated delivery window, please contact our customer support team for assistance.

7. Shipping Delays

Although we make every reasonable effort to fulfill orders promptly, delays may occur because of production requirements, high order volumes, adverse weather, customs inspections, courier disruptions, or other unforeseen circumstances.

If your order experiences a significant delay, please contact us with your order number so we can review the status and assist you.

8. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error, contact us as soon as possible.

We will try to correct the address before dispatch, but changes cannot be guaranteed once an order has been shipped. Additional shipping charges may apply if a parcel must be reshipped because of an incorrect or incomplete address, where permitted by applicable law.

9. Contact Information

For questions about shipping options, delivery estimates, or order tracking, please contact us:

Company: Edison Clothing
Owner: Edison Ans
Phone: +447412555872
Email: care@edisonjacket.com
Website: https://edisonjacket.com

We appreciate your trust in Edison Jacket and look forward to serving you